Last Updated: [Insert Date]

Laguna Structures (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lagunastructures.com, and when you interact with us for our construction and renovation services.

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services.

• Contact Data: Name, email address, phone number, and physical address (collected via our "Contact Us" or "Estimate" forms).
• Project Details: Information regarding your home, existing structures, and your specific project goals (e.g., decks, screened porches, or container pools).
• Automatically Collected Data: Like many websites, we may collect certain information automatically, such as your IP address, browser type, and operating system, through cookies and similar tracking technologies to improve our site's performance.

We use the information we collect to:

• Provide, operate, and maintain our website.
• Process your requests for estimates and project consultations.
• Communicate with you regarding your project, including scheduling and updates.
• Send you marketing or promotional materials (if you have opted in).
• Improve our services and website user experience.

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted vendors who perform services for us, such as website hosting or email delivery.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger or sale of assets, your information may be transferred as part of that business deal.

We may use cookies to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

We implement reasonable administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request that we correct or delete your personal data.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the information below.

Our website may contain links to other websites (such as social media profiles or review sites). We are not responsible for the privacy practices of these third-party sites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have questions or comments about this Privacy Policy, please contact us at:

Laguna Structures

Phone: 919-714-3513

Website: lagunastructures.com/contact-us

Location: Serving Cary, Apex, Holly Springs, & Raleigh, NC.

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By providing your phone number on our website or through our contact forms, you explicitly consent to receive text messages (SMS) from Laguna Structures regarding your project inquiries, estimates, scheduling, and service updates.

• Consent: We only send messages to users who have opted-in by providing their mobile number. Consent to receive SMS is not a condition of purchase.
  
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After you send the message "STOP" to us, we will send you a reply to confirm that you have been unsubscribed.
• Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance.
• Frequency: Message frequency varies based on your project status and interaction with our team.
• Data Sharing for SMS: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  
• Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.